Before you place your order, make sure you understand the return policy for the products you are buying. All optical and hardware sales are final with guaranteed replacement on initial defects.
Before sending anything back to us, you must have an RMA number else return may be refused. We only sell new products. We are not a typical department store where you can try something out and then return if if you don't like it, no longer want it or are done using it. Any returns, exchanges and credits will be done at our discretion. When in doubt, please refer to the sentence in the first paragraph, "All optical and hardware sales are final with guaranteed replacement on initial defects."
While we attempt to keep all information as accurate as possible, occasionally errors occur, products are no longer available, product appearance may change, etc.